B2B SaaS · Healthcare Workforce · 4 Years End-to-End
I find the real problem first.Then I design for it.
Four years embedded in a single B2B SaaS product across four surfaces. I work closest to engineers and PMs, from problem framing through release.
Get in Touch →Currently available, open to product and UX roles, remote or hybrid, full-time or contract.
Selected Work
01
When the Feature Broke the Product
How user feedback surfaced a business-driven design decision that was quietly eroding caregiver trust, and how we made the case to change it.
User ResearchProduct AdvocacyStakeholder Alignment
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When Building Isn't the Answer
How I helped a fast-moving product team evaluate urgency, sequence trade-offs, and build with intention, without losing long-term direction.
Product StrategyStakeholder AlignmentSequencing
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Designing for Authority, Not Sameness
How I defined authority boundaries across three user types and three platforms, ensuring each surface reflected the right level of control, not just a consistent look.
Systems DesignMulti-PlatformAuthority Framework
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